Privacy Policy

1. Introduction

GaragePulse ("we," "our," or "us") operates the GaragePulse platform at garagepulse.app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our auto repair shop management software and related services.

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up through a third-party provider (e.g., Google), we receive your name and email from that provider.

Business Information

We collect information about your auto repair shop, including business name, address, phone number, service bays, and team members. This data is necessary to provide our shop management services.

Customer and Vehicle Data

You may store your customers' names, contact information, vehicle details (make, model, year, VIN), work order history, and inspection records within the platform. You are responsible for obtaining any necessary consent from your customers before entering their information.

Usage and Analytics

We automatically collect usage data such as pages visited, features used, browser type, device information, and IP address to improve our services and diagnose issues.

3. How We Use Your Information

• Provide, maintain, and improve our services
• Process transactions and send billing-related communications
• Send service notifications (e.g., appointment reminders, work order updates)
• Respond to support requests and inquiries
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service providers who assist with hosting, analytics, payment processing (Stripe), and email delivery
• Legal authorities when required by law, court order, or governmental regulation
• Business transfers in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, secure authentication via AWS Cognito, and regular security audits. While no method of electronic transmission or storage is 100% secure, we strive to protect your data.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Export your data in a portable format
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@garagepulse.app.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with our platform. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at support@garagepulse.app.